Capterra Software Reviews and Pricing Scraper

Scrape software listings, reviews, and pricing data from Capterra, Gartner's directory of 2M+ verified business software reviews across 800+ categories. Returns product names, vendors, multi-dimensional ratings, pricing models, deployment options, features, integrations, and competitor alternatives for software products in any of 28 supported categories.

Capterra Scraper Features

Extracts 18+ fields per software product
Five rating dimensions: overall, ease of use, customer service, value for money, functionality
Browses by software category (CRM, project management, HR, marketing automation, and 24 others) or scrapes a specific list of product URLs
Optional review extraction — pulls individual user reviews with reviewer info, pros, cons, ratings, and dates
Returns starting price, pricing model, deployment options, and business-size fit so you can screen by tier
Lists key features, third-party integrations, and Capterra-suggested alternatives for each product
Pay-per-event pricing tied to records returned

Who Uses Capterra Data?

Software buyers and CIOs — shortlist tools by category, price band, and rating threshold without scrolling through 200 vendor pages
Competitive intelligence teams — track competitor positioning, rating trends, and feature parity across a vertical
Sales and BD reps — build prospecting lists of vendors in adjacent categories who pair well with your product
Market analysts — quantify SaaS-category breadth, vendor count, and pricing model distribution
Product managers — pull integration lists and feature inventories to benchmark a roadmap against what is already shipping

How Capterra Scraper Works

You pick a software category, supply a list of product URLs, or both.
The scraper walks the category listing pages, collecting every product card and its top-line stats.
If scrapeDetails is on (it's the default), each product is followed to its detail page for full features, integrations, alternatives, and deployment options.
If scrapeReviews is enabled, the scraper also pages through individual reviews up to your per-product cap.
Records are emitted with a normalized schema, capped at your maxItems limit.

Input

Browse a software category, listing-card depth:

{
  "softwareCategory": "crm-software",
  "scrapeDetails": false,
  "maxItems": 50
}

Full product profiles for a specific category:

{
  "softwareCategory": "project-management-software",
  "scrapeDetails": true,
  "maxItems": 25
}

Targeted scrape of specific products with reviews:

{
  "searchUrls": [
    { "url": "https://www.capterra.com/p/12345/Acme-CRM/" },
    { "url": "https://www.capterra.com/p/67890/Acme-PM/" }
  ],
  "scrapeDetails": true,
  "scrapeReviews": true,
  "maxReviewsPerProduct": 20
}

Field	Type	Default	Description
searchUrls	array	—	List of Capterra product, category, or review URLs. Overrides `softwareCategory` if provided.
softwareCategory	string	`""`	Browse a Capterra category. 28 options including `crm-software`, `project-management-software`, `hr-software`, `accounting-software`.
scrapeDetails	boolean	`true`	Follow each product to its detail page for full features, integrations, alternatives, deployment info.
scrapeReviews	boolean	`false`	Visit each product's review page and extract individual reviews. Increases run cost.
maxReviewsPerProduct	integer	`10`	Max reviews per product when `scrapeReviews` is on. Set to `0` for unlimited.
maxItems	integer	`10`	Maximum number of software products to return. Set to `0` for unlimited.
proxyConfiguration	object	`RESIDENTIAL`	Proxy settings. Residential is the default — Capterra is behind Cloudflare.

Capterra Scraper Output Fields

{
  "software_name": "Acme CRM",
  "vendor": "Acme Software Inc.",
  "category": "CRM",
  "overall_rating": 4.6,
  "ease_of_use": 4.5,
  "customer_service": 4.7,
  "value_for_money": 4.4,
  "functionality": 4.5,
  "review_count": 2847,
  "pricing_model": "subscription",
  "starting_price": "$29.00/month",
  "deployment": ["Cloud, SaaS, Web-Based", "Mobile - iOS", "Mobile - Android"],
  "business_size_fit": ["Small Business", "Mid-Market", "Enterprise"],
  "features": ["Contact Management", "Email Marketing", "Lead Scoring", "Pipeline Management"],
  "integrations": ["Salesforce", "Slack", "Zapier", "Mailchimp", "HubSpot"],
  "alternatives": ["HubSpot CRM", "Pipedrive", "Zoho CRM"],
  "description": "Acme CRM is a cloud-based customer relationship management platform built for mid-market sales teams...",
  "website_url": "https://acme-crm.example.com",
  "listing_url": "https://www.capterra.com/p/12345/Acme-CRM/"
}

Field	Type	Description
software_name	string	Name of the software product
vendor	string	Vendor/company that makes the software
category	string	Primary Capterra category (e.g. Project Management, CRM)
overall_rating	number	Overall rating on a 5.0 scale
ease_of_use	number	Ease of use rating on a 5.0 scale
customer_service	number	Customer service rating on a 5.0 scale
value_for_money	number	Value for money rating on a 5.0 scale
functionality	number	Functionality/features rating on a 5.0 scale
review_count	number	Total number of reviews on Capterra
pricing_model	string	Pricing model: free, freemium, subscription, one-time, per-user, contact
starting_price	string	Starting price as displayed (e.g. "$9.99/mo", "Free", "Contact for pricing")
deployment	string[]	Deployment options: cloud/SaaS, on-premise, mobile, desktop
business_size_fit	string[]	Business sizes the software is suited for: small, mid-size, enterprise
features	string[]	Key features listed on the product page
integrations	string[]	Third-party integrations (Salesforce, Slack, Zapier, etc.)
alternatives	string[]	Alternative/competing products listed by Capterra
description	string	Product description from the listing page
website_url	string	Vendor website URL
listing_url	string	Direct URL to the Capterra listing

FAQ

How do I scrape software listings from Capterra?

Capterra Scraper accepts either a category slug or a list of product URLs. Pick crm-software and you get every CRM on Capterra. Drop in five product URLs and you get exactly those five with full profiles. Pagination across category pages is automatic.

Does Capterra Scraper need proxies?

Capterra Scraper uses residential proxies by default, because Capterra sits behind Cloudflare and datacenter IPs get challenged. The proxy is wired in automatically — you don't have to bring your own.

Can I extract individual user reviews, not just product summaries?

Yes. Set scrapeReviews to true and the scraper visits each product's review page, extracting individual reviews with reviewer name, ratings across all five dimensions, pros, cons, and submission date. Cap the per-product count with maxReviewsPerProduct.

What software categories are supported?

Capterra Scraper supports 28 categories including CRM, project management, HR, accounting, e-commerce, marketing automation, help desk, learning management, and most other top-level Capterra verticals. Pass the slug from the dropdown — accounting-software, crm-software, and so on.

How much does it cost to run?

Capterra Scraper is pay-per-event. You're charged per software-product record returned. Turning on scrapeReviews pulls additional review records, billed at the same per-event rate.

How fresh are the ratings?

Capterra Scraper hits the live site, so ratings reflect whatever Capterra is showing at the moment. Capterra recomputes overall scores as new reviews land — typically within a day.

Need More Features?

Need custom fields, filters, or a different target site? File an issue or get in touch.

Why Use Capterra Scraper?

Five rating dimensions — Ease of use, customer service, value for money, functionality, and overall score returned as separate numeric fields, ready for filtering and aggregation.
Two depth modes — Listing-card mode for fast vendor enumeration, detail mode for full feature/integration/alternative profiles. Pick what you need per run.
Reviews as a structured stream — Optional per-review extraction returns reviewer metadata, pros, cons, and date stamps — the same fields a buyer would compare across products, except in JSON instead of a browser tab.

Capterra Scraper - Software Reviews, Ratings & Pricing